Hello my dear friends!
This week we had an informative Cloud Lunch and Learn session on SAP S/4HANA. Our speaker was Siva Pulluru. He has been working in SAP systems for almost 15 years, and specifically for the version of 4HANA he has been working on it in the last 5 years. Our speaker joined from the sunny Austin, TX.
Details of the session
The focus of the session is on how to enable touchless Order-to-Cash in SAP S/4HANA using AI, RPA, and cloud integration. This session covers real-time order ingestion via APIs and EDI, automated credit checks, pricing, and inventory with AI, and RPA-driven task automation. it outlines, actionable strategies for SAP BTP integration, exception handling, and innovations like blockchain and predictive analytics to boost accuracy, speed, and cash flow.
What IS covered?
Our speaker covered the steps when you are considering capturing the customer journey of transforming Order-to-Cash (O2C) into touchless experience. This involved understanding of Traditional O2C challenges and benefits, followed by architecture, real-time order ingestion, intelligent risk assessment with AI, and many other aspects.
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watch full EPISODE
If you are into building or designing a use case for the touchless O2C experience in SAP S/4HANA then check the following recording below: